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Privacy Policy

Last Updated: January 2026
Relay Spatial, Unipessoal Lda.
Lisbon, Portugal

1. Identity & Purpose of Processing

Relay Spatial, Unipessoal Lda. ("Relay Spatial", "we", "us") is a technology infrastructure provider based in Lisbon, Portugal. We operate under the legal basises defined by the GDPR.

  • Legitimate Interest (B2B Inquiries): We process business contact information (Name, Professional Email, Organization) submitted via our forms strictly for the purpose of establishing commercial partnerships, pilot programs, or investment discussions.
  • Contractual Necessity: For active partners, data processing is governed by specific Service Level Agreements (SLAs).

2. AI Disclosure & Automated Processing

Relay Spatial utilizes advanced AI infrastructure for data processing and accessibility optimization ("Carrier-Grade Interpretation").

  • Automated Interpretation: Our systems use AI to convert broadcast audio/text into synthetic sign language. This processing is ephemeral and does not store personal biometric data of the end-viewer.
  • Rights regarding Automated Decision Making: While our primary service is infrastructure, individuals have the right to inquire about logic involved in any automated processing that significantly affects them.

3. Your Rights & Data Deletion

You retain full rights over your personal data. You may request access, rectification, or erasure of your data at any time.

To Request Deletion:
Please email ali@relayspatial.com with the subject line "Data Deletion Request". We will process your request within 30 days.

4. Regional Notices

EU / GDPR

For users in the European Economic Area (EEA), we adhere to the General Data Protection Regulation (GDPR). Data is stored and processed within the EU or by partners complying with EU Standard Contractual Clauses (SCCs). You have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).

California Consumer Privacy Act (CCPA)

Relay Spatial does not "sell" personal data as defined by the CCPA. We respect Global Privacy Control (GPC) signals sent by your browser. If detected, we will suppress non-essential tracking cookies automatically.

5. Contact

For legal inquiries:
Relay Spatial, Unipessoal Lda.
Lisbon, Portugal
Email: ali@relayspatial.com